
Then retry this FAQ procedure "Display error code when connecting to vApp(Windows)" Please kindly uninstall following application if installed, It might occur application conflicting problem.

If it still cannot connect virtual network even confirmed (1) and (2), Confirm other application confliction status Then, select "startup type" on middle of tab "general"ģ. Please right click on "vnc_service" and select "property". If "vnc_service" does not exist in the list, vApp is fail to install on your device, so please reinstall vApp. If it is selected "Disabled", please go to (3). Then, please confirm the status "Startup type" is "Manual", "Automatic", or "Automatic (Delayed Start)". (2)Open "Services" window and look for "vnc_service" in the list. (1)Start> enter keyword "Services" on the search box and select service. Please confirm following procedure to check installed correctly. VApp is connecting to virtual network by starting "vnc_service". Confirm "vnc_service" installation status

To delete those dll files, other application may not work properly, so please keep dll file backups as necessary.Ģ. If there is a different, please delete current dll file and reinstall "Microsoft Visual C++ 2010 SP1 Redistributable Package". So please compare following three dll file versions and updated times with your usage environment. When conducting uninstallation and reinstallation vApp and this package, old version file is not completely deleted and still remained on your device if other application is using this package.

It is necessary to install Microsoft Visual C++ 2010 SP1 Redistributable Package (x86) to execute vApp. Confirm "Microsoft Visual C++ 2010 SP1 Redistributable Package" version and update time In case you cannot connect even if you have conducted reinstallation of vApp(Windows) and Microsoft Visual C++ 2010 SP1 Redistributable Package which is described as FAQ "Display error code when connecting to vApp(Windows)", please be confirmed below three points.ġ.

Questions I cannot connect even if I have reinstalled vApp(Windows) and Microsoft Visual C++ 2010 SP1 Redistributable Package.
